Another Story Pengangguran

Mas Nawie (7/29/2006 4:43:16 PM): soreee
si_aileen (7/29/2006 4:43:48 PM): sore
Mas Nawie (7/29/2006 4:44:29 PM): maaf hunting lewat YM krn lewat php chat gak bisa terus
si_aileen (7/29/2006 4:45:11 PM): iya, ada apa?
Mas Nawie (7/29/2006 4:47:45 PM): saya dari capoeng network
Mas Nawie (7/29/2006 4:47:55 PM): server kita mati mulai kemarin
Mas Nawie (7/29/2006 4:48:09 PM): mohon info penyebabnya apa gerangan ?
si_aileen (7/29/2006 4:49:07 PM): oohh
si_aileen (7/29/2006 4:49:07 PM): ok nanti saya sampaikan pada admin nya
si_aileen (7/29/2006 4:49:07 PM): dr jam brp ya?
si_aileen (7/29/2006 4:49:07 PM): sudah lapor sejak kmrn?
Mas Nawie (7/29/2006 4:50:49 PM): mulai jam 11 kemarin
Mas Nawie (7/29/2006 4:50:56 PM): sdh inform dan telp juga
si_aileen (7/29/2006 4:50:59 PM): ok
si_aileen (7/29/2006 4:51:13 PM): telpon kemana?
Mas Nawie (7/29/2006 4:51:21 PM): td siang jg sdh telp support immediabiz
si_aileen (7/29/2006 4:51:22 PM): ini sudah saya laporkan
si_aileen (7/29/2006 4:51:35 PM): ok
si_aileen (7/29/2006 4:51:41 PM): kami tangani segera
Mas Nawie (7/29/2006 4:51:50 PM): kita sampe sekrg lom dapat update informasi
si_aileen (7/29/2006 4:53:26 PM): masalahnya ada di data centre jam 5 pagi td
si_aileen (7/29/2006 4:53:37 PM): kami sedang mencoba terus
si_aileen (7/29/2006 4:53:44 PM): maaf ya mas
Mas Nawie (7/29/2006 4:53:56 PM): bisa tau masalahnya pak ?
si_aileen (7/29/2006 4:54:16 PM): saya wanita
Mas Nawie (7/29/2006 4:54:22 PM): waduh
Mas Nawie (7/29/2006 4:54:25 PM): maap salah
Mas Nawie (7/29/2006 4:54:26 PM):
Mas Nawie (7/29/2006 4:54:37 PM): mbak..bisa kasih informasi penyebabnya apa?
Mas Nawie (7/29/2006 4:54:41 PM): trs di kirim di email?
si_aileen (7/29/2006 4:54:47 PM): gpp
Mas Nawie (7/29/2006 4:54:51 PM): biar kita bisa kasih penjelasan ke customer kita ?
Mas Nawie (7/29/2006 4:55:14 PM): <--- telinganya dah panas nih di telp orang teruss
si_aileen (7/29/2006 4:55:54 PM): iya mas
si_aileen (7/29/2006 4:55:54 PM): sebentar ya
si_aileen (7/29/2006 4:55:59 PM): maaf bgt loh..
si_aileen (7/29/2006 4:56:00 PM):
Mas Nawie (7/29/2006 4:57:30 PM): sementara infom lewat emailnya dulu aja dech kita tunggu
Mas Nawie (7/29/2006 4:57:52 PM): wah email saya mati juga yach yg capoeng.co.id
Mas Nawie (7/29/2006 4:58:04 PM): kirim kesini aja deh iwan@freebsd.or.id
si_aileen (7/29/2006 4:58:26 PM): mas ternyata server kami yg lain ga mati tuh
si_aileen (7/29/2006 4:58:51 PM): mungkin server di capoeng ada config sesuatu yg bikin ga sengaja power off
si_aileen (7/29/2006 4:58:58 PM): coba di cek lagi
Mas Nawie (7/29/2006 4:59:17 PM): lho gimana ngeceknya keadaanya mati kok
Mas Nawie (7/29/2006 4:59:27 PM): kita gak melakukan config
si_aileen (7/29/2006 5:01:10 PM): mas, ini dr bagian admin nya:
Mas Nawie (7/29/2006 5:01:13 PM): td pg pass chatting jg kasih jawaban gitu...
Mas Nawie (7/29/2006 5:01:30 PM): trs progresnya gimana mbak?
si_aileen (7/29/2006 5:02:06 PM): nanti kita slidikin, kita tanya ke data centre, kenapa sering off server nya. soalnya dari kita sendiri sudah nyadar kalo server nya capoeng kok sering tiba2 offline sendiri... padahal server yang lain tidak, nanti kalo bener2 sudah tau penyebabnya kita kirimin mereka email
si_aileen (7/29/2006 5:02:06 PM): mas td chat sama siapa?
si_aileen (7/29/2006 5:02:06 PM): saya juga ga ngerti apa2 nih ttg server2an
si_aileen (7/29/2006 5:02:13 PM): kan saya marketing
si_aileen (7/29/2006 5:02:16 PM): ini saya sudah adukan
si_aileen (7/29/2006 5:02:20 PM): maaf bgt ya mas
Mas Nawie (7/29/2006 5:02:44 PM): td pagi yg ceting teman saya
Mas Nawie (7/29/2006 5:02:48 PM): dg TATA
si_aileen (7/29/2006 5:02:48 PM): customernya ngomel2 ya?
si_aileen (7/29/2006 5:02:53 PM): maaf, nanti kabari ke imel anda
si_aileen (7/29/2006 5:03:05 PM): ooooo tata
Mas Nawie (7/29/2006 5:03:08 PM): trs pas telp jg dg TATA
si_aileen (7/29/2006 5:03:12 PM): ini temennya tata?
Mas Nawie (7/29/2006 5:03:30 PM): maren malam pm budi via YM jg not responding
Mas Nawie (7/29/2006 5:03:41 PM):
si_aileen (7/29/2006 5:04:12 PM): wah wah..saya br tau kasus ini
si_aileen (7/29/2006 5:04:30 PM): maaf ya
Mas Nawie (7/29/2006 5:04:34 PM): dah kesekian kalinya lho kita kayak gini
si_aileen (7/29/2006 5:04:38 PM): kami secepatnya atasi
Mas Nawie (7/29/2006 5:04:43 PM): sampe satu server kita tutup
si_aileen (7/29/2006 5:04:46 PM): iya
Mas Nawie (7/29/2006 5:05:41 PM): trs kl supportnya kurang sip gini....??? bisa" closed jg
Mas Nawie (7/29/2006 5:14:50 PM):
Mas Nawie (7/29/2006 5:26:01 PM): allow
si_aileen (7/29/2006 5:26:21 PM): ya mas?
Mas Nawie (7/29/2006 5:28:01 PM): update informasi dr admin gimana mbak?
Mas Nawie (7/29/2006 5:28:10 PM): ID YM admin gak ada yg nyala
si_aileen (7/29/2006 5:28:41 PM): td saya telp
si_aileen (7/29/2006 5:28:46 PM): adminnya memang ga ada yg nyala
Mas Nawie (7/29/2006 5:30:34 PM): Trs gimana yach ?
si_aileen (7/29/2006 5:31:58 PM): sudah diurus kok mas
si_aileen (7/29/2006 5:31:58 PM): pasti dikabari via email
Mas Nawie (7/29/2006 5:33:32 PM): oke dech kita tunggu
si_aileen (7/29/2006 5:33:50 PM): sip
Mas Nawie (7/29/2006 5:33:56 PM): Estimasinya kira" brp jam yach ?
Mas Nawie (7/29/2006 5:34:50 PM): apa berhari" kayak dulu itu yach, yg sampe servr kita closed
si_aileen (7/29/2006 5:35:11 PM): sblm 24 jam
Mas Nawie (7/29/2006 5:35:26 PM): 24 jam dari sekarang ?
Mas Nawie (7/29/2006 5:35:31 PM): apa dari kemarin ?
Mas Nawie (7/29/2006 5:35:36 PM):
si_aileen (7/29/2006 5:35:51 PM): udah on tuh mas
Mas Nawie (7/29/2006 5:35:58 PM): bentarrrr
Mas Nawie (7/29/2006 5:36:06 PM): tak inceng e dulu yach mbak
si_aileen (7/29/2006 5:36:15 PM): ping 70.87.103.2
Mas Nawie (7/29/2006 5:37:40 PM):
si_aileen (7/29/2006 5:37:52 PM): your server is online. This server is currently utilizing ALL it's available bandwidth. This is making the server seem offline and unreachable. I'm contacting security to help with the issue.
Mas Nawie (7/29/2006 5:37:55 PM): thank's your support
si_aileen (7/29/2006 5:38:03 PM): servernya sebenernya on, tapi krn menggunakan seluruh bandwidth... kayaknya keliatan offline
Mas Nawie (7/29/2006 5:38:22 PM): kita ping mati
Mas Nawie (7/29/2006 5:38:39 PM): kita tracert daru Hub ID jg off kok tadi
Mas Nawie (7/29/2006 5:38:48 PM): oke dech tak sibuk call ke customer duluu
si_aileen (7/29/2006 5:39:11 PM): dr server kami nyala tuh mas
si_aileen (7/29/2006 5:39:30 PM): seperti yg saya blg td servernya sebenernya on, tapi krn menggunakan seluruh bandwidth... kayaknya keliatan offline
si_aileen (7/29/2006 5:40:04 PM): kami sdg di investigate lagi, ntar di kabarin lagi
si_aileen (7/29/2006 5:40:11 PM): sudah nyala blom skrg?
Mas Nawie (7/29/2006 5:40:17 PM): oke dech
si_aileen (7/29/2006 5:40:26 PM): maaf ya mas
si_aileen (7/29/2006 5:40:26 PM):
Mas Nawie (7/29/2006 5:40:27 PM): kirim ke email iwan@capoeng.co.id yachh
Mas Nawie (7/29/2006 5:40:30 PM): sama" mbak
si_aileen (7/29/2006 5:40:39 PM): ok
si_aileen (7/29/2006 5:41:06 PM): ini saya dikirimin imel sama tech.supportnya
si_aileen (7/29/2006 5:41:13 PM): ktnya dr sana nyala
si_aileen (7/29/2006 5:41:27 PM): dia dah coba, ini hasilnya:
si_aileen (7/29/2006 5:41:27 PM): C:\Documents and Settings\Job L. Napitupulu>ping 70.87.103.2 Pinging 70.87.103.2 with 32 bytes of data: Reply from 70.87.103.2: bytes=32 time=239ms TTL=47 Reply from 70.87.103.2: bytes=32 time=232ms TTL=47 Reply from 70.87.103.2: bytes=32 time=237ms TTL=47 Reply from 70.87.103.2: bytes=32 time=238ms TTL=48 Ping statistics for 70.87.103.2: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 232ms, Maximum = 239ms, Average = 236ms
Mas Nawie (7/29/2006 5:42:06 PM): [root@server3]:/root> uptime 5:43PM up 13 mins, 2 users, load averages: 0.46, 0.37, 0.20
Mas Nawie (7/29/2006 5:42:23 PM): baru UP 13 menit

si_aileen: iya, br up
si_aileen: soalnya kita restart
si_aileen: biar clean, nanti kita kasi hasil investigasinya
Mas Nawie: oke mbak
Mas Nawie: pokoknya thank’s atas supportnya
si_aileen: ok
si_aileen: kl ada apa2 blg saya aja mas kl dah kepepet
si_aileen: gudlak ya
si_aileen: moga2 customernya ga marah2
Mas Nawie: waduh kok kl dah kepepet
Mas Nawie: td pagi melototin ID ym immediabizz gak ada yg OL
si_aileen:
si_aileen: mksd saya kl ga ada tech.support yg OL ke saya aja
si_aileen: tp kl ada mereka, lgsg saja ke mereka
si_aileen: soalnya saya jg ga ngerti, cm bisa bantu menghubungkan saja ke atasan